Question 1

What is FinInteract?

Accepted Answer

FinInteract is a financial tools company. We build focused, practical tools that help people budget, invest, track debt, and grow their savings. We also sell ready-made Google Sheets financial templates via our Shop. Everything is designed for the Kenyan financial context — M-Pesa native.

Question 2

Who is FinInteract for?

Accepted Answer

Anyone who wants a clear view of their money. Our tools are used by individuals tracking personal savings goals, freelancers managing invoices, business owners doing bookkeeping, chama groups tracking contributions, and anyone who wants to understand their finances without a steep learning curve.

Question 3

Is FinInteract free?

Accepted Answer

Is FinInteract free?

Question 4

Where is FinInteract based?

Accepted Answer

We are based in Nairobi, Kenya. Our tools are designed for the Kenyan financial reality — M-Pesa integration, KES formatting, HELB tracking, SACCO support, and chama management.

Question 5

What tools are available now?

Accepted Answer

What tools are available now?

Question 6

What tools are coming next?

Accepted Answer

A Financial Estate Planner is in development — beneficiary management, asset inventory, and document checklists. We will announce it when it is ready.

Question 7

What is the Shop?

Accepted Answer

What is the Shop?

Question 8

Do I need an account to use the Compound Calculator?

Accepted Answer

No. The Compound Calculator is public and requires no account. You can use it at fininteract.com/app/calculator. If you want a PDF report sent to your email, you provide your email address — that is all.

Question 9

Can I use FinInteract on my phone?

Accepted Answer

Yes. The web app works on any device. A native Android app is available and an iOS version is in progress. The mobile app supports M-Pesa SMS import — it reads your M-Pesa messages and automatically logs contributions.

Question 10

How does payment work?

Accepted Answer

When you upgrade to PRO or buy a template, you're redirected to a secure checkout page where you choose to pay by card or M-Pesa. Confirm the payment there and you're redirected straight back — no waiting on a phone prompt.

Question 11

How do I upgrade to PRO?

Accepted Answer

How do I upgrade to PRO?

Question 12

How do I buy a template from the shop?

Accepted Answer

How do I buy a template from the shop?

Question 13

Can I cancel PRO?

Accepted Answer

Can I cancel PRO?

Question 14

Are template purchases refundable?

Accepted Answer

Templates are digital goods delivered immediately, so we do not offer refunds once the file has been downloaded. If you experience a technical issue with a template, contact us at support@fininteract.com and we will make it right.

Question 15

How do I create an account?

Accepted Answer

How do I create an account?

Question 16

Is my financial data safe?

Accepted Answer

Your data is encrypted in transit (HTTPS) and at rest. We do not sell your data or share it with third parties for advertising. The only data we store is what you explicitly enter — goal names, amounts, contribution dates, budgets, and portfolio entries.

Question 17

Can I export or download my data?

Accepted Answer

Export is on our roadmap. The Compound Calculator already generates a downloadable PDF report. Full data export from the app will be available in a future release.

Question 18

How do I delete my account?

Accepted Answer

How do I delete my account?

Question 19

I forgot my password. What do I do?

Accepted Answer

I forgot my password. What do I do?

Question 20

Something is broken. How do I report it?

Accepted Answer

Something is broken. How do I report it?

Question 21

I have a suggestion for a new feature.

Accepted Answer

I have a suggestion for a new feature.

Question 22

Can I use FinInteract tools for my business or clients?

Accepted Answer

Can I use FinInteract tools for my business or clients?

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